Right-click on 'USB to serial bridge' (the name may be slightly different depending on the current driver version), then click 'Uninstall'.Click on the Windows key and the X key on your keyboard simultaneously to open the Quick Links menu.

Make sure the Aten USB to Serial converter is connected to one of the USB ports on your computer.If a driver is already installed, you should uninstall the current driver first. This old type of converter can still be used with previous versions of Microsoft Windows, together with the 32/64-bit drivers for those versions. If the character is a digit, the converter is the old type and this converter cannot be used with 64-bit versions of Windows 10/11. If the following character is a letter, the converter is the new type and can be used together with this driver. This serial number starts with 'Z3' or 'Z8'. These new converters can be recognised by the third character of the serial number, which is printed on the label on the back of the converter. This driver only works with the new chipset type of Aten UC232A USB-serial converters supplied after 2012. If the Bridgemate Pro server uses a direct serial connection port or another brand of USB-serial converter, do not use this driver. Only install this driver when you connect the Bridgemate Pro server to a USB port using the “Aten USB-serial converter” which is supplied with the Bridgemate Pro server. Version 3.4.62.295 of the Aten USB-serial converter driver has been successfully tested on 64-bit versions of Microsoft Windows 10/11. You can use this driver as a replacement for your current driver should you experience problems using the Bridgemate Pro server on computers running Windows 10/11. This article describes the procedure for downloading and installing version 3.4.62.295 of the Bridgemate Pro server USB-serial converter for 64-bit versions of Windows 10 and Windows 11.

Modified on: Mon, 11 Oct, 2021 at 4:42 PM Windows 10/11 64-bit driver for USB-serial converter for Bridgemate Pro server Windows 10/11 64-bit driver for USB-serial converter for Bridgemate Pro server

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